Terms & Conditions

1. Acceptance of Terms

By engaging Drumlin for advisory services or accessing our website at drumlini.biz, you acknowledge that you have read and agree to be bound by these terms. If you are accessing our website or services on behalf of a company, you confirm that you have authority to bind that company to these terms.

2. Description of Services

Drumlin provides business continuity consulting services of an advisory, strategic, and operational nature. Our engagements are designed to help organisations think through preparedness, document practical plans, and develop internal awareness. Services currently offered include:

• Continuity Readiness Snapshot
• Continuity Planning Programme
• Operational Resilience Advisory

All services are non-regulated advisory engagements. Nothing in our work constitutes legal, financial, medical, or other licensed professional advice.

3. Engagement and Fees

Engagements commence upon written confirmation from both parties. Fees are as stated in the service description or as agreed in a separate engagement letter. Payment terms will be outlined in the relevant engagement documentation.

Drumlin reserves the right to adjust fees for future engagements with reasonable notice. Any changes will not affect engagements already confirmed in writing.

4. Client Responsibilities

To allow Drumlin to carry out work effectively, clients agree to:

• Provide accurate and timely information relevant to the engagement
• Make available appropriate personnel for consultations and reviews
• Review deliverables and provide feedback within agreed timeframes
• Use outputs only for the purposes of the engagement as agreed

5. Intellectual Property

All methodologies, frameworks, and general approaches used by Drumlin remain the intellectual property of Drumlin. Deliverables prepared specifically for a client engagement are provided for that client's internal use.

Clients may not reproduce, distribute, or commercialise Drumlin's proprietary materials without prior written consent.

6. Confidentiality

Both parties agree to treat the other's confidential information with reasonable care and not to disclose it to third parties without consent. Drumlin will handle all client information in accordance with our Privacy Policy and applicable Malaysian data protection law.

7. Limitation of Liability

Drumlin's services are advisory in nature. We share observations, frameworks, and practical steps based on professional judgement. We do not represent that any particular outcome will follow from our work.

To the extent permitted by Malaysian law, Drumlin's total liability arising from any engagement shall not exceed the fees paid for that engagement. We shall not be liable for indirect, consequential, or incidental losses.

8. Cancellation and Withdrawal

Either party may withdraw from an engagement by giving written notice. Fees for work completed up to the point of withdrawal remain payable. Specific cancellation terms may be set out in the engagement letter.

9. Website Use

This website is provided for general information about Drumlin's services. We make reasonable efforts to keep content accurate, but make no representations about completeness or fitness for a particular purpose. Access to the website is provided without warranty of any kind.

10. Governing Law

These terms are governed by the laws of Malaysia. Any disputes arising from or related to these terms or Drumlin's services shall be subject to the jurisdiction of the courts of Malaysia.

11. Amendments

Drumlin may update these terms from time to time. The current version will always be available on this page. Material changes will be communicated to active clients directly.

12. Contact

For questions about these terms, please contact us: